Frequently asked questions

There are two popular routes that can be taken to get to the BVI. The most direct way is to fly to Terrance B. Lettesome International Airport on Tortola. This usually requires a changeover in San Juan, Puerto Rico. Our airport code is EIS.

The other way is to fly into St Thomas, US Virgin Islands and take either the ferry service or water taxi service to Tortola.

It is recommended that whichever port you are entering through, you rent a vehicle (or two depending on the size of your group). The resident concierge will meet you at your port of arrival and escort you to the villa while you follow. It’s about a 45-minute drive from the airport, and less than 10 minutes from the West End Ferry Dock/Soper’s Hole.

The BVI is a very laid-back way of life. You really don’t need to bring a lot with you! Swimsuits, hats, rash guards, camera, toiletries, and a few outfits to circulate throughout your week is all you really need. Robes, shampoo, conditioner, body wash, hairdryers and towels are all provided.

US Dollars

110v

Not really! Lows are about 70F at night, and highs are about 85F during the day. It is recommended to bring a pair of jeans and a light cardigan for the evenings. The pool at SBHH is heated for the winter months.

We drive on the left side of the road, and the steering wheel is also on the left.

Yes, you do, and it needs to be within 6 months of expiration.

At St. Bernard’s Hill House, we have a UV filtration system in place which allows you to drink the water from the fridge tap only. Drinking water from the faucets is not recommended; however, the tap water is safe for brushing your teeth and boiling for tea or cooking. To be eco-friendly, we have reusable water bottles on site that you can refill and take with you on your day trips.

Absolutely! There are many great services on island to make your arrival as easy as possible. Speak to the resident concierge about arranging this prior to your arrival.

Yes. It is really quite easy to travel around the BVI.  There are regular ferries between islands and many companies operate day sails and charters. Our resident concierge will be happy to arrange a day trip, overnight excursion or whatever your schedule can accommodate, paying attention to every detail to make certain you have a memorable experience.

Yes, very safe.  Many people don’t lock their cars or their homes here in the BVI. For caution, however, we have safes in each of the bedrooms and we suggest you secure your valuables and travel documents during your stay.

We have a range of specialist and health stores here which have a wide range of products. We will help source whatever you need and if you opt for a private chef, they too can accommodate all your dietary needs.

Wi-Fi is available across the property and there is strong and steady connectivity.

There is a modern and well-equipped hospital that will see anyone that needs immediate assistance.  We also have several private clinics with general practitioners and specialists who can help.

Because we offer a curated, exclusive, luxury experience, guests must rent St Bernard’s Hill House in its entirety for their stay. Villas are not rented separately

St Bernard’s Hill House can comfortably sleep a maximum of 10 guests. Most rooms have King beds. Both the Palm and Orchid Villas have King beds that can become Twin XL beds.